Appannaiah,H.R <br/><br/>
Services Management 

 - First 
 -  Himalaya pub. house, New DelhiNew Delhi  2005 
 - 235 
<br/><br/> BBM 
<br/><br/><label>ISBN: </label>743 
<br/><br/><label>Subjects--Topical Terms: </label><br/>None