Excel Books <br/><br/>
Effective call center traning soft skills 

 -  Excel Books, New Delhi  2001 
 - 220 
<br/><br/> BBM 
<br/><br/><label>ISBN: </label>440 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Philosophy and psychology
<br/><br/><label>Dewey Class. No.: </label>100