TY  - BOOK
AU  - Iyer, Eswaran
AU  - Sharma, Pawan KumarBasapure, Kavitha Gothe
TI  - Service Management
SN  - 1643
U1  - 929.95 
PY  - 2013///
PB  - United Publishers MangaloreMangalore
KW  - Service Marks
N1  - BBM
ER  -